Privacy and Terms of Use

Privacy Policy

The Cleveland Browns Thoughts on Privacy
The Cleveland Browns organization is committed to protecting your online privacy while you use the services provided on our website. We urge you to read this privacy policy in its entirety so you will understand all of the practices and procedures we follow relating to your online privacy.

What this Privacy Policy Covers
In this privacy policy, the Cleveland Browns will inform you about the type of information that is collected about you on this website, how the information is collected, how the information is expected to be used and to whom it is expected to be given. This privacy policy will also tell you how to limit our use of your personal information.

Contact our Website
This website is the responsibility of the Cleveland Browns. You can contact us by e-mail at or by regular mail to 76 Lou Groza Blvd., Berea, OH 44017

What Kind of Personal Information the Cleveland Browns Collect
While we don't ask for any registration or personal information to browse our site, some information about your server address, Web browser, and computer system are automatically transmitted to our Web servers so that we can operate our site on the Internet. If you choose to purchase anything from our Pro Shop or send us e-mail, we require that you give us some personal information (including your name, address, e-mail address, and other similar information). To order from our Pro Shop, you must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). In addition, as part of our site operation, we reserve the right to automatically collect and track:

  • The home server domain name, e-mail address, type of computer, and type of Web browser you are using while you visit our website
  • Information on what pages of our website you access.

How We Use Your Personal Information
The Cleveland Browns stores its customer information in a password-protected database to fulfill your requests for certain services and to contact you about specials, new services and products. Credit card information is stored on a secure server. We restrict access to your personal information to those employees who need to know that information to provide products or services to you as well as to assist us in customizing the content of our site to provide information that may be of interest to you.

The Cleveland Browns organization does not currently sell or rent your personally identifiable information to other companies. We do, however, reserve the right to do so and will not notify you or obtain your consent prior to sharing, selling or otherwise disclosing your personal information to third parties.

The Cleveland Browns organization will share your personally identifiable information with other companies when:

  • We provide your information to another company such as retailers and direct marketers that assists us in providing products and services.
  • We are required by law to provide your information; or
  • We find that your actions on our website violates our Terms of Use agreement that you agree to by using our website.

The importance of security for all personally identifiable information associated with our users is of great concern to us. Financial information, if collected, is transmitted from your computer to our server using encryption software. Only those employees who need access to our users' information to process your order are allowed access, as described above.

A "cookie" is a persistent client side hypertext transfer protocol file. Cookies are pieces of information that a website can transfer to a visitor's hard drive for record-keeping purposes. Cookies help Web surfing by saving visitor preferences and other information. The use of cookies is a widespread industry standard and thus many major websites use cookies.

  • We reserve the right to use cookies on the Cleveland Browns website.
  • Most Web browsers are initially configured to accept and process cookies. You can configure your browser to refuse cookies.
  • More extensive information concerning cookies is available on the World Wide Web by searching for the word "cookies". If you have any questions concerning our use of cookies, please contact us at

Requesting to See Your Personal Information
You may request, via e-mail or regular mail that we provide you with the personal information we have collected from you. Once you receive this information, we will modify or delete from our systems any or all of your personal information as soon as practicable after our receipt of a written request from you stating in reasonable detail the modification/deletion requested; provided that we reserve the right to verify your identity before sending you this information.

Links to Other Web Sites
Our website may contain links to other Internet websites. We encourage our partners, contributors and other third parties to implement policies and practices that respect your privacy.

We are not, however, responsible for other website's privacy practices or website content. Occasionally, you may receive cookies from third party advertisers, partners and vendors. We do not control these cookies.

Changes to this Privacy Policy
We reserve the right to change this policy at any time. We ask that you review this privacy policy from time to time to insure you are familiar with the most current version of it

You may opt-out of having your personal information collected by contacting us by e-mail at or by regular mail at 76 Lou Groza Blvd., Berea, OH 44017. Please note that in order to fulfill certain obligations, we may need to continue sending you notices or other important information concerning any orders or services you previously requested.

Acceptance of this Privacy Policy
By using this website, you agree to the terms as well as any posted changes of this Privacy Policy. If you do not agree to the terms, DO NOT use our website

Date of last update: April 17, 2001