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The information below provides an easy step-by-step guide that will help you make your renewal decisions and be ready for an even more exciting 2012 season.
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STEP 1: Choose Your Option
SINGLE-YEAR OPTION |
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 The same option you enjoyed last year when you purchased your seats
Lock in your 2011 price for 2012 |
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5-YEAR OPTION  |
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Lock in your 2011 price through 2014 (2015 and 2016 are subject to annual increases of up to 3%)
Upon selecting the 5-Year Option, you will be required to execute an additional agreement with applicable terms and conditions |
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| Single-Year vs. 5-Year Renewal Incentives |
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| *Per account for 2012-Voucher good only toward the purcahse of food, beverage (excluding alcohol) and merchandise at any concession or merchandise stand at Cleveland Browns Stadium during the 2012 season. |
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| 6-MONTH PAYMENT PLAN |
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| Commit to this plan by March 1, 2012 and make six (6) equal installments on the first of each month through August 1, 2012 |
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| PAY IN FULL |
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| Make one payment, or as many as you like in any increment, and pay your balance no later than May 1, 2012 |
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Payment Incentives
Pay in full by these dates and enjoy the following incentives: |
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*Per seat for 2012.
**Per account-Voucher good only toward the purchase of food, beverage (excluding alcohol) and merchandise at any concession stand at Cleveland Browns Stadium during the 2012 season.
Note: Meet the coaches is an exclusive behind-the-scenes opportunity to meet members of the Browns coaching staff. |
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STEP 3: Choose Your Payment Method
INTERNET |
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| Visit ClevelandBrowns.com and log into your Locker Room to pay online using your Visa, Mastercard, American Express or Discover Card or Electronic Check Payment (ECP) |
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| MAIL |
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| Use the envelope provided in your Renewal Guide to return you remittance slip and payment or mail to Cleveland Browns Stadium Ticket Office, 100 Alfred Lerner Way, Cleveland, OH 44114 |
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| PHONE |
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| Contact your personal Guest Relations Representative, call 440.891.5050 or dial toll free 888.891.1999 |
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| IN PERSON |
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| Visit the Cleveland Browns Ticket Office located on the south side of Cleveland Browns Stadium during normal business hours: Monday through Friday, 8:30am - 5:30pm |
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| UPDATE ACCOUNT INFORMATION |
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Log into your Locker Room to update your personal profile OR
Contact your personal Guest Relations Representative for more information
Go paperless by logging into your Locker Room and updating your personal preferences |
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| SEAT RELOCATION |
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Requests are due by April 1, 2012 and limited to accounts that have made 2012 payment(s)
Only requests made online in your Locker Room or those using the 2012 Relocation Request Form will be accepted
Contact your personal Guest Relations Representative for more information |
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| ADD SEATING |
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You may add seats to your account for the 2012 season
Contact your personal Guest Relations Representative for more information |
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| For additional information please call (440) 891-5050 to speak with your personal Guest Relations Representative |
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