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Browns Dawg Rewards truerewards | Cleveland Browns - clevelandbrowns.com

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SAVE ON GAS + SCORE MORE REWARDS WITH TRUENORTH

Join truerewards, link your Browns Dawg Rewards, and save .50¢ off /gallon of gas! Plus, score a reward every gameday when you grab concessions at truenorth express, located inside Huntington Bank Field.*

Step #1: Become a truerewards Member

Don't have an account yet? Download the truenorth App and sign up. Already a member? Skip to Step #2.

Download the truenorth App here >

Step #2: Link Your Browns Dawg Rewards

Complete the truerewards x Browns Dawg Rewards Form using the same phone number as your truerewards account. This links your accounts and earns you .50¢ off /gallon of gas, up to 20 gallons!

Complete the truerewards x Browns Dawg Rewards Form here >

Step #3: Purchase at Huntington Bank Field

Scan your Dawg Rewards via the Browns mobile app when checking out at one of the truenorth express concession locations near Sections 110 and 138 inside the stadium, and you'll earn a reward, redeemable at any truenorth location outside the stadium!

Important: Rewards are only earned for purchases made after your accounts are linked.

What do I need to participate?

You will need:

  • An active truerewards account
  • A Cleveland Browns Dawg Rewards account
  • The Cleveland Browns mobile app
  • A mobile phone number that matches both accounts
  • Acceptance of the Browns Dawg Rewards x truerewards terms and conditions

Certain truerewards promotions may require an active Shell Fuel Rewards® account linked to a truerewards account. Participation in the Cleveland Browns Dawg Rewards x truerewards program does not require participation in Shell Fuel Rewards® unless specifically stated in a separate promotion.

How do I link my accounts? 

Complete the truerewards x Browns Dawg Rewards account linking form, accept the applicable terms and conditions, and provide the same phone number associated with yourtruerewards*account. Once verified, your accounts will be linked and eligible for applicable rewards.*

What do I earn for linking my accounts?

Eligible participants who successfully link their accounts may receive a promotional reward. The specific reward value and details will be communicated during the enrollment process and are subject to change.

Eligible rewards will be credited to the participant's truerewards account within 24 hours, subject to account verification and processing.

How do I earn additional rewards?

After linking your accounts:

  1. Open the Cleveland Browns mobile app.
  2. Access your Dawg Rewards barcode.
  3. Scan the barcode at checkout at a participating truenorth express concession location inside Huntington Bank Field.
  4. Complete your qualifying purchase.

Eligible rewards will be credited to the participant's truerewards account within 24 hours of a qualifying transaction or eligible activity, subject to account verification and processing.

Will purchases made before I link my accounts qualify?

No. Purchases made before successful account linking or purchases where a Dawg Rewards barcode was not scanned are not eligible for retroactive credit unless expressly stated otherwise by True North Energy.

When and where can I use my rewards?

Rewards can be redeemed through your truerewards account at participating truenorth convenience store locations, subject to applicable offer restrictions and expiration dates.

Unless otherwise stated, rewards expire on the last day of the month following the month in which they are earned.

Certain coupons, free item offers, food and beverage rewards, and other non-fuel promotional offers may have different expiration dates or redemption windows. Members should refer to the specific offer details displayed in the truerewards app for the applicable terms.

Where can I find my Dawg Rewards? 

Dawg Rewards can be accessed through the Cleveland Browns mobile app via the Tickets tab. You must be logged into your Ticketmaster account to access Dawg Rewards. If you're not logged in, you'll be promoted to.

Can I use Shell Fuel Rewards® benefits with this promotion?

The Cleveland Browns Dawg Rewards x truerewards program is separate from the Shell Fuel Rewards® program. While a truerewards member may also participate in Shell Fuel Rewards® promotions if eligible, Shell Fuel Rewards® benefits are not part of the Browns partnership unless specifically stated in a separate offer.

Is Shell Fuel Rewards® affiliated with the Cleveland Browns?

No. Shell Fuel Rewards® is not affiliated with, sponsored by, administered by, or associated with the Cleveland Browns Dawg Rewards x truerewards partnership.

I’m having trouble with my truerewards account, or I didn’t receive my reward. Who should I contact?

For assistance with your truerewards account, account linking, or missing rewards:

  • Visit the truerewards support section within the truerewards app.
  • Contact True North Customer Support through truenorthstores.com.
  • Be prepared to provide your registered phone number, transaction information, and account details.

Offer Terms

Offer available to eligible participants who successfully link their Cleveland Browns Dawg Rewards and truerewards accounts using matching phone numbers. Limit one reward per person. Reward consists of a one-time discount of 50¢ off per gallon, valid on up to 20 gallons of Shell-branded fuel. An active Shell Fuel Rewards® account linked to an active truerewards account is required for redemption. Reward will be credited within 24 hours of successful account verification and linking. Fuel rewards expire on the last day of the month following the month in which they are earned. Valid only at participating truenorth convenience store locations offering Shell-branded fuel. Not valid on unbranded diesel fuel. Void where prohibited by law.

Shell Fuel Rewards® is not affiliated with, sponsored by, administered by, or associated with the Cleveland Browns Dawg Rewards x truerewards partnership. Offer subject to change without notice. Restrictions apply. Limit 20 gallons.

Legal Disclaimer

Participation in the Cleveland Browns Dawg Rewards x truerewards program requires active Browns Dawg Rewards and truerewards memberships and successful account linking using matching mobile phone numbers. Rewards are awarded only on qualifying transactions and may not be earned retroactively unless expressly stated. Restrictions apply. Participating locations only. Void where prohibited by law.

Shell Fuel Rewards® offers, fuel savings, account linking, and related promotions are governed by separate terms and conditions. Shell Fuel Rewards® is not affiliated with, sponsored by, administered by, or associated with the Cleveland Browns Dawg Rewards x truerewards partnership. Participation in one program does not guarantee eligibility for or benefits within the other program. True North Energy and the Cleveland Browns reserve the right to modify, suspend, terminate, or amend this promotion and its terms at any time without notice.

Fuel rewards generally expire on the last day of the month following the month in which they are earned. Coupons, free product offers, and other non-fuel promotional offers may have different validity periods, expiration dates, and redemption requirements. See offer details within the truerewards app for complete terms applicable to each reward.