2020 Ticketing Information
The Browns and NFL are currently preparing for a full 2020 season while closely monitoring developments related to COVID-19. In the event games are cancelled or fans are not permitted based on policies set by medical experts, government officials or the NFL, the team will make various credit and refund options available to fans who purchase tickets directly from the club.
In addition to the team adhering to all league and government guidelines, the Browns regularly discuss coronavirus matters with medical and epidemiology experts at University Hospitals to remain updated on all best practices and recommendations, including how to create safe environments when returning to work and during future events.
Please note that redemption of tickets and attendance at Browns games is subject to the 2020 Browns / NFL ticket back terms (available here).
Mobile Ticketing Instructions
Cleveland Browns 2019 Mobile Ticketing Instructions
Learn how to use your mobile tickets.