Browns Express Access | Cleveland Browns - clevelandbrowns.com
How It Works
Can anyone enroll in Express Access or Express Beer?
For Express Access, anyone can enroll, provided they are over the age of 18 and have a valid Ticketmaster account. Once enrolled, you may enter the stadium at any Express Access location.
Express Beer is available to only fans who are 21 years of age or older and have a valid Ticketmaster account. To enroll in Express Beer, you must upload a driver's license to verify you are 21+, and upload a valid credit card to be charged each time you purchase beer using Beer Express.Y
Is there a cost to enroll in Express Access or Express Beer?
No, enrolling in Express Access and Express Beer is free. For Express Beer, the credit card that you upload will be charged each time you scan your face to purchase beer.
How do I enroll in Express Access?
Fans can enroll in Express Access under the "Tickets" tab in the Browns app. They will be prompted to sign into Ticketmaster and take a selfie to associate their face with their account. Fans can also enroll on the Browns website, or use the QR code available near the gates (or at guest services).
What do I need to do to enroll in Express Beer?
To enroll in Express Beer, you must (a) have a valid Ticketmaster account, (b) upload a valid driver's license to verify you are 21+, and (c) upload a credit card to be charged when purchasing beer. Once enrolled, simply scan you face at designated stands in the stadium to receive your beer, and your card on file will automatically be charged.
Do you have to enroll in Express Access separately for each game?
Once a fan is enrolled in Express Access, they will not have to complete that process again. They can use the Express Access lanes anytime they come to Browns Stadium. Even for multiple years.
Does each member of my party have to enroll in Express Access?
No, only the ticket account holder. If your party is together when you enter the express lanes, they can all come in with the ticket holder.
If tickets are transferred to you, can you still use Express Access?
Yes, given the tickets are properly accepted in your Ticketmaster account.
How do the Browns use and protect my data?
At the Cleveland Browns, we take a privacy-first approach to protect fan facial recognition information:
- This data is only used to provide you with fan experience programs, such as Express Access for expedited stadium entry or Express Beer for the most convenient in-stadium beer purchases. The data may be available to service providers who help us operate, maintain, and secure the programs, but your data is not shared with third parties by us or our services providers unless required by law, and we do not sell the data.
- Our service providers who administer this program securely protect this data via encryption and industry-best practices.
- No photos are stored on the entry devices.
- You can opt out of the program at any time. Email privacy@ClevelandBrowns.com with the subject line \*Express Offerings opt-out\*