Game Day Information

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Browns vs. Panthers: Need to Know Game Day Information

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MOBILE TICKETING

Print-at-home PDF tickets are no longer available for entry into all NFL games including Browns home games at FirstEnergy Stadium. Mobile tickets are required* and are accessible via the Browns Mobile App​ (click here to download the app). Be sure to have the latest version of the mobile app downloaded upon arriving to FirstEnergy Stadium.

For fastest access into FirstEnergy Stadium and to your seat, we suggest you add your ticket to your mobile wallet 24 hours in advance of the event and you enter via the gate closest to your section (click here to view stadium map).

To add your ticket to your mobile wallet select the 'Add to Apple Wallet' or 'Google Pay Save to Phone' button on your ticket within the Browns Mobile App. For further instructions: click here for Apple iPhone users or click here for Android users.

For more information on mobile ticketing or to watch an instructional video on accessing mobile tickets, click here.

*In 2018, Browns season ticket members received paper tickets but are still encouraged to use mobile tickets through the Browns Mobile App.

If fans experience any difficulty on gameday accessing tickets through the Browns Mobile App, they can seek assistance at the Browns ticket office, located on the south side of FirstEnergy Stadium next to the Browns Pro Shop.

ENTERTAINMENT

DAWG POUND DRIVE

Join us on Dawg Pound Drive before the game! We will have live music, food, games, and many other family-friendly activities.

  • TIME: 10 AM - 1 PM | Free Admission
  • LOCATION: Alfred Lerner Way, south side of FirstEnergy Stadium
  • BAND: James Emmett
  • DJ:* DJ loss
  • FOOD TRUCK*: Pierogi Joe's and Smash Time

GAME ENTERTAINMENT

  • PREGAME: Recognition of the Browns Walter Payton Man of the Year, Christian Kirksey: Read more about this award here
  • NATIONAL ANTHEM: Symonne Sparks
  • FLYOVER: US Coast Guard Air Stations Detroit and Traverse City
  • COLOR GUARD*: Ohio Army and Air National Guard
  • DAWG POUND CAPTAIN*: Kyle Snider - American Freesyle Wrestler, Olympic Gold Medalist
  • ALFTIME: High School Quarterback Challenge & Announcement of the Cleveland Browns High School Coach of the Year
  • GME FEATURE: NFL's My Cause My Cleats - 30 Browns players and their cause/cleats will be featured throughout the game. Read more about this initiative here >>

FIRST AND TEN TOY DRIVE

Help support Toys for Tots this Sunday by bringing a new, unwrapped toy (valued at $10+) to the gates at FirstEnergy Stadium! Members of the US Marine Corp and Electronic Merchant Systems (EMS) volunteers will be on site collecting toys and cash. Collection begins at 11 AM and will run through kickoff. All fans who donate will receive a #give10 wristband. For more information click here >>

The First and Ten Toy Drive also kicks off our '10 Days of Giving'! Be sure to follow @BrownsGiveBack to stay up-to-date on our community initiatives this holiday season!

SEASON TICKET MEMBERS – BENEFIT CARD

Remember to bring and swipe your Season Ticket Member Benefit Card on all concession and merchandise purchases! By swiping your Benefit Card you will be entered for a chance to win a trip to the 2019 NFL Pro Bowl. To view past season ticket member winners click here.

BROWNS GIVE BACK - 50/50 RAFFLE

This Sunday, Browns fans attending the game have a chance to win even BIGGER! The Browns are seeding the pot with $22,122 in hopes of reaching our largest jackpot yet! Also, for December games only we will be offering a 50/50 raffle ticket holiday sale! For $40 you can get 160 tickets, which is DOUBLE the amount of tickets for the same regular price. 50/50 raffle tickets support kids in the community and 100% of the net charitable proceeds from the raffle benefit the Shoes and Clothes for Kids organization. For more information about the 50/50 raffle click here.

WHERE TO PURCHASE 50/50 RAFFLE TICKETS

Click here for more information about our 50/50 raffle.

NEW TO FIRSTENERGY STADIUM

EAST AND WEST BROWNSTOWN

East Brownstown and West Brownstown are located on the north side of the stadium near Section 130 and Section 137. The two new covered areas offer you more than a combined 5,000 square feet of space to interact with fellow fans while continuing to follow the game on TVs within each location. Beverages will be available for purchase and you will also be able to bring in concessions to enjoy at tabletops.

BROWNS MEMORABILIA AUCTION BOOTHS

Going once, Going twice, SOLD! Browns memorabilia will be up for auction at each home game, including pieces representing past and present players and moments.

Auction booths are located near Section 113 on the main concourse and Section 309 and Section 332 for the 7UP City Club and Lake Club, respectively. Auctions start when gates open and bidding closes at the beginning of the 3rd quarter.

KEURIG DR PEPPER

Fans at FirstEnergy Stadium this year will be able to enjoy multiple offerings from Keurig Dr Pepper, the official soda, water and tea sponsor of the Cleveland Browns. Keurig Dr Pepper provides a wide range of beverages that meet virtually any need and fans will find a flavorful selection on hand, including Dr Pepper, Diet Dr Pepper, 7UP, Canada Dry Ginger Ale, A&W Root Beer, Bai, RC Cola, Diet RC Cola, Hawaiian Punch Lemonade and Deja Blue water as well as a variety of Snapple products.

FIFTH THIRD BANK GATE

New in 2018, Browns fans entering FirstEnergy Stadium from the northwest corner will pass through the new Fifth Third Bank Gate. Fifth Third Bank is the official retail bank of the Cleveland Browns.

Browns fans can also show their passion by registering for a Fifth Third Browns Debit Card, with game day benefits including a 15 percent discount on items at the FirstEnergy Stadium Pro Shop, as well as other bonuses throughout the year.

DIRECTIONS, TRAFFIC & PARKING

DIRECTIONS

Through the Browns Mobile App, fans are encouraged to access WAZE to determine the best routes to Downtown Cleveland and desired parking lots. WAZE can also be downloaded here: WAZE.

ROAD CLOSURES

Continuing its 2017 procedures, the City of Cleveland will have game day road closures. Road closures include East 9th and West 3rd Streets between Lakeside Avenue and FirstEnergy Stadium, including State Route 2 (SR 2) exits around the stadium. Rolling road closures will begin 1.5 hours prior to kickoff and end shortly after kickoff. During this time, all Browns parking pass holders and guests with disability drop-offs will only be able to reach FirstEnergyStadium by use of North Marginal Road from East 55th Street (Exit 175 on I-90). Please note road closure times are subject to change at the City of Cleveland’s discretion. Click here for more direction and traffic pattern information.

STADIUM EGRESS - ADJUSTED TRAFFIC ROUTE

Due to heavy postgame pedestrian egress, beginning at the start of the 3rd Quarter through approximately one-hour postgame, vehicular traffic exiting all Browns Passholder Parking Lots will be directed to access SR-2 East through the West 3rd Street Parking Lot in the Port. From SR-2 East vehicles will be able to access I-90 East and West, I-77 South and I-71 South. For more information click here.

TRAFFIC

Fans are encouraged to follow @Browns and listen to the team’s pregame radio broadcast on ESPN 850 for important updates on traffic patterns

PARKING

Parking lots, managed by the City of Cleveland, located immediately around the stadium are pass-only lots, outside of ADA needs (as space permits). No cash parking is available in these locations, including the North Coast Harbor Lot and Dock 32.

Browns fans may reserve parking spaces in other nearby parking garages and lots through Parkmobile in advance of the game or on gameday.

HELP OUR GAME DAY STAFF EARN THEIR STRIPES

FirstEnergy Stadium game day staff who are seen going above and beyond to provide a friendly, clean and safe environment have the opportunity to 'Earn Their Stripes' and win prizes.

How you can help: When you experience excellent service from any of our game day staff members, head to the nearest Guest Services booth to fill out a recognition card. Please proceed to give the recognition card to the staff member to recognize them for a job well done.

We thank you in advance for your support and contribution to making FirstEnergyStadium the absolute best fan experience in the NFL.

OTHER GAME DAY INFORMATION

TICKET OFFICE OPENS: 9:00 AM | GATES OPEN: 11 AM | KICKOFF: 1:02 PM

FIFTH THIRD BANK GATE GIVEAWAY

Fifth Third Bank will be giving away Browns gloves to the first 1,000 fans who enter through the Fifth Third Bank Gate at FirstEnergy Stadium on Sunday! Max 1 per person.

CREE LED LIGHTING GATE GIVEAWAY

CREE Lighting will be giving away a Cleveland Browns dog tag to the first 3,000 fans who enter through the CREE LED Lighting Gate at FirstEnergy Stadium on Sunday! Max 1 per person.

FIRSTENERGY CHARGING STATIONS

  • Main Concourse - Sections: 101, 115, 129, 138* 300 Level - Sections: West & East End Zone, 341
  • 500 Level - Sections: 509, 524
  • 600 Level - Sections: 622, 623

FIRSTENERGY STADIUM WIFI

Join ‘Stadium WiFi’ network (no password required)

NEW INTERACTIVE STADIUM MAP ON THE BROWNS MOBILE APP

To help you move through the concourses and efficiently find your favorite concessions items, closest restrooms, guest services locations and more, you can use the new interactive stadium map on the Browns Mobile App. You can access the map by tapping 'featured' then 'interactive stadium map'.

NEW ACCESS TO NFL REDZONE

If you are connected to FirstEnergy Stadium's free wi-fi, you will receive complementary access to the NFL RedZone on your mobile device through the Browns Mobile App. You can access RedZone by tapping 'featured' then 'Watch RedZone inside FEStadium'.

FIRSTENERGY STADIUM CLEAR BAG POLICY

Backpacks, fanny packs and purses are not allowed in the stadium. Items permitted: clear plastic totes, 1 gallon clear plastic storage bag, small clutch bag the size of your hand. Click here to view full clear bag policy.

BAG CHECK

Bags that do not meet the FirstEnergy Stadium's clear bag qualifications may be taken to the Bag Check Tents located at the southwest gate or in the northeast corner outside the stadium. Fans may check their bags from pregame through 60 minutes after kickoff with a $10 (cash only) contribution to the Downtown Cleveland Alliance, which manages the Bag Check Tent. Unclaimed bags will be returned to the FirstEnergy Stadium lost and found.

PROHIBITED ITEMS

In accordance with the NFL's security guidelines, fans entering FirstEnergy Stadium will be screened for banned objects. Click here to view a list of prohibited items.

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